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FAQ
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How can I customize my jewelry?Although there is a section that is called "Customize" we are still working on being able to let our customers create custom jewelry, so please feel free to brouse our collection of premade jewelry.
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What is your return policy?Our return policy can be found in our "shipping and returns" section of our website where our shipping and return policy is described in detail.
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How do I create an account?There is a section where you can create an account and become a member of Designs by OD, which is found on the homepage in the top right in between the search bar and the shopping bag.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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